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Frequently Asked Questions

Where can I use my Canadian Lift Passes?
Depending on which ticket level you purchase, you can use your Canadian Lift Passes at up to 50+ different ski areas in Canada.

  • Diamond:
    can be used at all participating ski areas (excluding blackout dates)
  • Gold:
    can be used at all participating ski areas, except Diamond-level ski areas
  • Silver:
    can be used at Silver, Bronze, Fun Pack, and Cross Country-level ski areas. Cannot be used at Diamond or Gold-level ski areas.
  • Bronze:
    can be used at Bronze, Fun Pack, and Cross Country-level ski areas. Cannot be used at Diamond, Gold, or Silver-level ski areas.
  • Fun Pack:
    can be used at Fun Pack and Cross Country-level ski areas. Cannot be used at Diamond, Gold, Silver, or Bronze-level ski areas.
  • Cross Country:
    can only be used at Cross Country-level ski areas. Cannot be redeemed for an alpine skiing lift ticket.

Are there Blackout Days?
Yes, some ski areas have blackout days during the season. We recommend you review the Terms & Conditions and Participating Resorts tabs. This is where any Blackout Days are noted.

Is this a season’s pass?
No, this is not a season’s pass. Canadian Lift Passes are a group of individual lift tickets, which can be redeemed at up to 50+ ski areas in Canada.

What are the differences between the ticket levels?
Every participating ski area is assigned to one of six tiers – Diamond, Gold, Silver, Bronze, Fun Pack, and Cross Country – based on their average lift ticket price.

Can I use a Silver Pass at a Gold ski area?
No. Silver passes can be redeemed at all ski areas listed as Silver, Bronze, Fun Pack, and Cross Country.

Can my friend use my passes?
Yes. Canadian Lift Passes are 100% transferrable and can be shared with friends, family, co-workers, neighbours, and everyone in-between.

Can I buy these as a gift for someone?
Yes. Canadian Lift Passes make a perfect gift for friends, family, and everyone in-between.

Can I sell my passes if I can’t use them?
No, Canadian Lift Passes cannot be resold.

Can I give these passes to someone?
Yes, you can give the passes to someone.

What if I don’t use them all this season? Can I use them next season?
No, you cannot use your unused passes the following season. Canadian Lift Passes expire at the end of each season.

When I redeem a Canadian Lift Pass at a ski area, how long is it good for?
A Canadian Lift Pass is equivalent to a full-day lift ticket. Although it varies from ski area to ski area, it is good for a minimum of 8 hours, applicable for that particular day only. The 8 hours do not carry over.

Steps to Booking Your Visit

Login to your Account with your email and password
Click on Book my visit (This feature will be visible mid-December)

  1. Select your CSC product.
  2. Select a ski resort.
  3. Pick a day.
  4. Click Book my Visit.
  5. Click CLOSE to book more visits or continue to checkout.
  6. Click Next on Buyer Information page.
  7. Agree to the Terms & Conditions and Pay Now.
  8. You will receive an email confirming your booking.
  9. Refresh your Account or logout and login again.
  10. The barcode will show in My Bookings (left hand side menu).
  11. Present your barcode at the resort.
  12. Have a great ski season!

Are there Blackout Days?
Yes, some ski areas have blackout days during the season. We recommend you review the Terms & Conditions and Participating Resorts tabs. This is where any Blackout Days are noted.

When can I start booking visits?
We anticipate the site being open to book in mid-December.

How early do I need to book my visit?
Lift pass bookings must be made in advance of your visit, but you can book right up to the day of your choice, as long as there is still capacity.

What if I book a visit and then I cannot go?
Date changes can be accommodated to a future date if done 30 hours prior to 6am of the day you’re booked. An example is if you booked for a Saturday, you have until Thursday at midnight to change your day or resort as long as there is availability.

Can I give my pre-booked ticket to another person if I missed the “change date/ski area” deadline?
Yes, but it must be formalized in the booking portal so a new ticket is produced.

What happens to my Lift Pass if I do not use it on the day it was booked?
The Lift Pass will be considered expired as if you used it. Ski areas are working within capacity limits. Your visit was held for you, similar to tickets for live theatre.

Can I just show up at a Ski Area?
No, the Lift Pass visits must be pre-booked in advance. With the new cardless system, you will not have anything to present at the ticket window unless you pre-book. If you find yourself at the ski area without pre-booking, you can Login to your Account and try to book a ticket. If capacity has not been depleted for the day you are in luck!

How many days can I book at a time?
Each customer can book 1 reservation/per person/day to a maximum of six reservations in the system at one time.

How do I share my Lift Passes?
You will be able to transfer Lift Passes to anyone with an email address. You will transfer the Lift Passes from your Account. The receipient will receive a notification advising them to open an Account. Once they have added an Account the Lift Passes will transfer and you will be notified. They can then start booking with the Lift Passes

How do I create an Account if I am a returning Canadian Lift Pass Customer?
Visit https://store.goskiinggosnowboarding.ca/ and create an Account in your name, using the email that was used to purchase your lift passes last year. Your remaining lift tickets will automatically attach to this account by the time the booking system is open.